How does call forwarding work?
After registering your account at Dialics, you can purchase virtual phone numbers, create advertising campaigns, and set destinations for them. You can choose several destinations and set time frames when agents will be available to process the call. The data about who answered the call and for what reason, as well as the outcome of the call, is reflected in the call log in real time. Therefore, an account manager sees all the information regarding the performance of the agents.