Campaign settings: Tracking Numbers section

Updated 1 months ago

The campaign settings consist of three main sections.

  1. Tracking Numbers
  2. Forward Calls To
  3. Additional Settings

Tracking Numbers section

The Tracking Numbers section is where you bind numbers to your campaign. You can add either an already-rented number or rent a number directly in the campaign.

When renting a number in the campaign, you will be asked to choose whether you want to use this number statically or dynamically. You can read more about it here.

If you add numbers that were purchased earlier, you need to abide by two conditions:

  • The country of origin of the numbers and campaigns is the same.
  • The number is not linked to another campaign.

After adding the number, you can configure additional parameters. The following parameters are optional.

  1. Set the Vendor and configure the conversion options for the vendor.
    • Payout: the amount that should be paid to the vendor in case of conversion.
    • Payout on: an event in which the call is considered converted for the vendor and is subject to payment.
      • Converted Call: The vendor will receive the payout only if this call is converted, i.e., the conversion option that is configured for the destination is met.
      • Call Connected: The vendor will receive the payout if there was a connection with the destination, regardless of the duration of the call (even a 1-second call is enough).
      • Call Length: You can set the minimum call time at which the call will be considered converted for the vendor, and the vendor will receive the payout.

  2. Duplicate Revenue Options: processing duplicate calls. This option affects the payouts to the vendor in the case of repeating calls from the same caller ID.

    • Disabled: all duplicate calls, regardless of the “Payout on” option, are not converted.
    • Enabled: all duplicate calls are converted if the condition set in the “Payout on” option is met.
    • Time Limit: the number of days after which the caller ID will not be considered a duplicate.

  3. Setting Number Pools.
  4. Setting Traffic Source.

Please note that you can learn more about the interaction of the pool of numbers and the traffic sources in the article about DNI.

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