EXPAND THE NUMBER OF SATISFIED CUSTOMERS WITH call tracking
Optimize marketing to drive more sales
Explore the analytical data in the call log to know which financial
services are most needed. Examine the keywords and financial requests
in Google searches to learn how to craft your ads and make them more
appealing to potential customers.
Convert more callers to customers
Train your staff with real call recordings to improve their soft skills.
Utilize the call-back option and set up 24/7 IVR routing to deliver professional
financial advice to all callers. Increase conversion rates by not missing a single lead.
Provide superior customer experiences
Check the location of your callers and adapt your call tracking software. Exploit greetings in a foreign language and set up a
multilingual IVR if needed. Customize the working hours to make sure the time zones of the callers match them.
THE EASY CHOICE FOR ALL FINANCE COMPANIES
The functionality of Dialics enhances the marketing strategy of the following businesses in the financial and banking industries:
Customize the working hours for the call destinations and improve the performance of your call center specialists. Train your staff with real phone calls.
Impress your callers with competent assistance using the data from the call whispering. Complete a full profile of your clients.
Increase customer loyalty with a detailed approach to each case and careful client-oriented service. Keep the clients data safe.
Do not lose a single client while steering away from spam and fraudulent calls. Listen to the call recordings to explore your customers needs.
Make your ad campaigns both affordable and effective. Study the analytics to optimize your ads, modify keywords, and better understand the customers.
Explore the traffic sources by setting up a Pay Per Call campaign. Find high-quality leads with a minimum marketing budget.
Exploit the functionality of the routing and IVR to connect callers to professional experts fast and make the job of a receptionist less stressful.
How can Dialics help financial services and banking leave competitors behind?
With Dialics’ analytical data, users will be able to know which of their ads is more productive. The number of calls generated by each ad campaign will be visible in the call log. This enables managers to make real-time changes and optimize the campaigns to drive more leads and monitor marketing budget allocation. Customizing other features of the Dialics platform, such as IVR, cal greetings, etc., users strengthen the tailored approach to each caller, assuring excellent customer satisfaction.
What tools does Dialics have to help financial services organizations?
Dialics is a robust solution that helps track your marketing strategy. Real-time analytics show the result of the ongoing campaigns, enabling users to fine-tune them in one click. Automated routing and IVR allow your callers to address your company at any convenient time. With a call-back option, you are guaranteed to provide all the callers with the required financial information, contributing to the increased loyalty. Call records enable you to teach your personnel to give excellent customer service, which will keep your customers coming back.
How does Dialics help protect sensitive customer billing info?
Dialics is trusted by financial services, banks, and credit card firms because we strictly adhere to data security and privacy requirements. Dialics has received Privacy Shield and TRUSTe certification. It accepts two-factor authentication as well as SAML. Dialics protects your data and the personal data of your clients.
Is it possible to integrate Dialics with other services?
Sure. To enjoy the benefits of Dialics, you just need to register an account online. The functionality is seamlessly integrated with the internal corporate system.
Boost Your ROI with DIALICS
Try Dialics free trial version. No payments required.