Privacy Policy
This Privacy Policy (hereinafter, the Policy) governs the processing of personal data of users of “Dialics” platform and of the web-site with a domain name “dialics.com”.
1. Terms and Definitions
1.1 For the purposes hereof, the following terms and definitions are used:
- Web-site - the web-site with a domain name “dialics.com”.
- Dialics - the platform designed for measuring users campaigns performance and making better marketing decisions and its web-version.
- We (Klodyme) - Klodyme Limited.
- You (User) - any individual person or company that is using functional features of the Services and has reached the age of full legal capacity in accordance with the legislation of the country of their citizenship.
- Services - the web-site with a domain name “dialics.com” and “Dialics” platform (including its web-version).
2. Scope
- 2.1. This Policy shall govern any interaction between Klodyme and users related to personal data when using the Services.
- 2.2. This Policy neither governs nor determines the rights and obligations of third parties. It also does not apply to third-party applications or software available to users for integration with the Services. Thus, if you integrate any third-party applications with our Services, we will not be able to control how such applications process your personal data.
- 2.3. Please do not use the Services if you do not agree with the provisions and scope hereof.
3 - 4. Who processes your personal data?
3.1. The following legal entity is processing your personal data:
Klodyme Ltd.
Address: Boumpoulinas,1, 3RD floor, flat\office 31
Nicosia 1060 Cyprus
email (general questions): info@dialics.com
4.1. Personal data is any information that could enable direct or indirect identification of a person (e.g., their name, passport details, online identifier, etc.).
4.2. In accordance herewith, personal data may be collected both directly and indirectly.
(1) Personal data are collected directly when you provide them voluntarily (e.g. when registering in Dialics).
(2) Indirect collection of personal data may occur automatically when accessing the Web-site, including through cookies. Cookies processing is regulated by our Cookie policy.
4.3. We collect the required minimum of your personal data for the purposes hereof:
(1) registration data: name, surname, company name, address;
(2) contact details: email address, telephone number;
(3) payment data: card details, payment information;
(4) communications: interaction history.
5. Data Processing, Storage and Protection
5.1. “Processing” is understood as at least one of the following: storage, modification, retrieval, disclosure, structuring, use, destruction as well as any other action with respect to your personal data.
5.2. We will process your personal data only for the following purposes and on the following legal grounds:
5.3. Subject to data anonymisation, your personal data may be used by Klodyme for any other purposes.
5.4. We do not not use automated decision-making tools (including profiling) in personal data processing. Automated decision-making tools primarily include those systems that process your personal data without human intervention to make decisions that may have potential legal consequences for you.
5.5.Your personal data will be stored on the servers of our counterparties that we are using for operating our Services.
5.6. We use DigitalOcean service for operating our Services. Therefore, your data will be stored on the servers of the following legal entity:
DigitalOcean, LLC (USA)
Address: 101 6th Ave, New York, USA
5.7. Employees of Klodyme shall also take all necessary organizational, legal and technical measures available to us for protection of your personal data. Users of the Services shall also be responsible to the maximum possible extent for the provision of accurate account details, keeping passwords and any other information required for authorisation confidential and its protection from unauthorized access by third parties.
5.8. If your personal data are transferred to any third party, the storage time will be determined in accordance with the privacy policy of such a third party. We will do our best to inform them about the deletion of your personal data if necessary.
5.9. Any personal data collected and processed hereunder shall be properly protected unless:
(1) you consent to their disclosure;
(2) such personal data are anonymised;
(3) such personal data are subject to disclosure under the applicable law.
5.10. We will do our best to keep your personal data protected by limiting the number of people who have access to your personal data, using anti-virus software, Web Application Firewall and traffic filtering for our servers that store personal data. However, despite any possible measures taken on our part, we cannot guarantee full protection of the Services against information security risks.
6. Transfer and Disclosure
6.1. Your personal data could be transferred to the following legal entities:
(1) DigitalOcean, LLC (USA)
Address: 101 6th Ave, New York, USA
DigitalOcean may have access to the personal data that you provide to us because we use their platform to host our Dialics.
(2) Stripe (USA)
Address: 510 Townsend Street San Francisco, CA 94103, USA
Stripe may have access to the personal data that you provide to us because we use their services for making payments in Dialics.
(3) Google Inc. (Ireland)
Address: Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland
Google may have access to the personal data that you provide to us because we use their services for analytics and Web-site optimization.
(4) Pipedrive OÜ (Estonia)
Address: Mustamäe tee 3a, Tallinn, 10615, Estonia
Pipedrive may have access to the personal data that you provide to us because we use their CRM platform to operate our Web-site.
(5) Crisp Chat (France)
Address: 2 Boulevard de Launay 44100 Nantes
Crisp Chat may have access to the personal data that you provide to us because we use their services for analytics and Web-site optimization.
6.2. To ensure the provision of our services, your personal data may also be transferred to a legal entity created after reorganization of Klodyme should it be necessary.
6.3. Please note that disclosure of your personal data may be required in accordance with the law and judicial procedures or at the request of public bodies of the country of your stay or other countries. Your personal data will be disclosed if it is necessary for the purposes of national security, law enforcement, protection of the rights and legitimate interests of Klodyme and third parties or for other substantial public interest purposes.
7. Children's Personal Data
7.1. To the extent to which it is not prohibited by the applicable law, we do not authorize the use of our Services by individuals who have not reached the age of full legal capacity in accordance with the legislation of the country of their citizenship. We do not collect and process (at least knowingly) their personal data without the consent of their legal representatives.
8. User Rights
8.1. The rights of users related to the collection and processing of personal data shall be determined in accordance with the applicable law
8.2. If you are a citizen of a European Union member state, your rights with respect to the collection and processing of personal data may be determined in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC).
In accordance with the General Data Protection Regulation you may access, change and/or make additions to, delete, restrict processing and migration of, object to or withdraw your consent to the processing of your personal data as well as lodge a complaint to the supervisory authority.
8.3. To exercise any of your rights above and any other rights guaranteed to you by applicable law and if you have any related questions, write to: info@dialics.com. For issues related to your personal data please contact: info@dialics.com.
8.4. Klodyme reserves the right to verify your identity before exercising any rights at your request. In case we are not able to exercise any of your rights or provide any information, we will also explain the reasons to you.
9. Final Provisions
9.1. This Policy may be amended and (or) modified at any time of the Services operation. In this case, a notice with information about the changes accompanied by the new version of the Policy and date of its adoption will be published in the Services. The User of the Services must read and acknowledge the new version hereof.
9.2. The Policy is an agreement between us and the User about the use of the Services. Any other pre-existing written or oral agreements or arrangements with respect to such use are hereby canceled.
9.3. If any provision hereof is invalid or unenforceable, other provisions shall remain valid and enforceable to the fullest extent permitted by applicable law.
9.4. Failure to enforce your strict compliance herewith cannot be construed as our waiver of any provision hereof or any right hereunder.