Call Tracking Software in Brazil

In every nation where Dialics offers its users virtual phone numbers, call monitoring is set up in accordance with the same guidelines. First, at Dialics.com, a user creates an online account. Following registration, a user takes control of the account. The manager pays for the minutes of calls and acquires virtual phone numbers of the desired sorts (local, mobile, toll-free, international). Then, the manager designs the advertisements and assigns each one a phone number. The manager may also choose call destinations and add buyers and vendors to the account. The manager receives analytical information on the caller’s location, call duration, call status, etc. as soon as the first calls are placed.

The following functionalities are accessible to Dialics users: quick analytics on the incoming calls; the capacity to organize and keep track of pay-per-call marketing campaigns on a website and landing pages; IVR menu layout, which enables calls to be quickly routed to knowledgeable professionals and gives callers the choice of language and the ability to leave a callback request in case the line is busy. Besides, call recordings make it possible for users to review calls at any time, evaluate the work of the personnel, and settle conflicts.

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