More Features
Concurrency Caps
Set the required number of inbound calls for your campaigns depending on how many of them you can handle in an hour, day, or month.
Read more IVR Menu
Allow your callers to make a choice and be immediately routed to the required department. Automate part of the calls with the IVR menu.
Read more Priority Routing
Direct calls to the most experienced agents or to those available at the moment.
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