VoIP Shield

Stop losing money on fraudulent calls

What is a VoIP shield?

The functionality of the VoIP shield protects your campaigns from fraudulent calls made via Voice over Internet Protocol (VoIP) connections. Spammers use telecommunication platforms like Skype, WhatsApp, Telnyx, and others to make calls. The VoIP shield blocks such calls and shows the details of the call event. The feature is configured with a single click in the additional settings of the campaign.

How does the VoIP shield work?

Enable the VoIP shield to block calls from selected carriers

VoIP Shield

Block all the calls from any VoIP provider. The calls will be reflected in the call log with the call details and a reason for blocking.

Black List

Add carriers that you wish to block to the black list. The system will block only calls from the specified carriers. The calls will be visible in the call log, along with the reason for blocking.

What are the benefits of a VoIP shield?

Security enhancement

The functionality of the VoIP shield allows it to protect the analytical data from potential threats such as unauthorized calls, hacking attempts, and fraudulent traffic. The shield also helps prevent identity theft, which can compromise the integrity of call tracking data and incur financial losses for businesses.

Service improvement

VoIP Shield aims to optimize the quality of service for call tracking systems by minimizing factors that could degrade traffic quality. It ensures reliable and high-quality voice communication for call tracking purposes.

Clean and clear analytics

Blocked calls are displayed in the call log with their reasons for blocking. Advertisers do not lose money on spam call connections. Companies receive only high-quality leads who are motivated to buy a product or service.

Functionality tailored to your industry

Call Centers

Increase conversions with excellent customer service. Do not miss a single lead, ensure data security, and customize the workload.

Affiliates

Get more leads and spend less on ads. Use Dialics for better results. Collaborate with buyers and vendors and extend the community.

Small and Medium Entrepreneur

Boost marketing with data analytics. Get insights, ROI measurement, and increased sales.

FAQ

Kindly find information here about the VoIP shield. Would you like to discuss something else? Please contact us

Why should I enable the VoIP shield if I don’t receive any spam calls?

Do I have to compensate for the feature even if there are no spam calls?

How does the system know which calls to block?

More Features

New

VoIP Shield

Enable the VoIP shield to keep your analytical data clean and save on quality calls.

Сall Recording

Listen to your clients to know their expectations better and to improve phone customer service.

Voicemail & SMS

Allow your callers to receive the information even outside of business hours or in the case of busy destinations.

Call Queues

Do not lose a single lead. Arrange calls in a waiting queue if the lines are busy or unavailable.

Spam Filters

Make your analytics transparent and clear. Filter anonymous calls or repeated callers from the system.

Whisper Message

Improve customer service by letting the destinations know the phone call source and keywords. Allow your agents to receive instant help from managers.

Call Greetings

Provide excellent phone customer service. Conversions will increase with every happy customer.

ROI Measurement

Examine the performance of your advertising campaigns and switch off those that do not generate enough leads or whose price per lead is too high.

Call Forwarding

Direct calls to available agents or automated responces. Provide convenient working hours for the team and excellent customer service.

Dynamic Number Insertion

Use dynamic numbers to get deeper analytics about your ads. Examine the most relevant keywords and the most productive traffic sources.

Get started with Dialics VoIP Shield to protect your analytics

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