Whisper Message

Encourage your agents to increase performance by providing them with relevant information

What is a whisper message?

A brief message delivered to the person answering the phone is called a whisper message. Typically, it includes information on the campaign that led to the call. The whisper message is not heard by the caller. This feature allows for better readiness of the staff to handle calls. It leads to less stress for agents and more efficient communication with leads, resulting in higher conversion levels.

How do whisper messages work?

Assist your destinations with relevant data about each inbound call

Create Campaign

Set the campaign, specify its name, and provide its geographic location. Users may customize whisper messages for each campaign individually.

Add Tracking Numbers

Add numbers of the preferred type to your campaign. You may also port existing numbers if you wish.

Set Whisper Message

Customize the message your agents will hear before connecting to a caller. Provide them with the name of the campaign and other relevant metrics in the call whisper.

What are the benefits of whisper messages?

Improved performance

Providing destinations with additional information improves their competence and increases customer satisfaction.

High conversion

Callers receiving excellent customer service on the phone are more likely to close a deal. It is a win-win situation for the client and the business.

Functionality tailored to your industry

Affiliates

Get more leads and spend less on ads. Use Dialics for better results. Collaborate with buyers and vendors and extend the community.

Call Centers

Increase conversions with excellent customer service. Do not miss a single lead, ensure data security, and customize the workload.

Marketing Agencies

Select a pro tool to analyze marketing campaign effectiveness. Boost your reputation and grow satisfied customers.

FAQ

If you have any queries about Dialics call whisper software, you might find the information here. Can’t find an answer? Please contact us

Do I have to pay an additional tariff for whispering message tool?

What does the caller hear when the message is played for the agent?

Do I have to set whisper messages for each tracking number?

How do agents benefit from whisper messages?

More Features

New

VoIP Shield

Enable the VoIP shield to keep your analytical data clean and save on quality calls.

Сall Recording

Listen to your clients to know their expectations better and to improve phone customer service.

Voicemail & SMS

Allow your callers to receive the information even outside of business hours or in the case of busy destinations.

Call Queues

Do not lose a single lead. Arrange calls in a waiting queue if the lines are busy or unavailable.

Spam Filters

Make your analytics transparent and clear. Filter anonymous calls or repeated callers from the system.

Whisper Message

Improve customer service by letting the destinations know the phone call source and keywords. Allow your agents to receive instant help from managers.

Call Greetings

Provide excellent phone customer service. Conversions will increase with every happy customer.

ROI Measurement

Examine the performance of your advertising campaigns and switch off those that do not generate enough leads or whose price per lead is too high.

Call Forwarding

Direct calls to available agents or automated responces. Provide convenient working hours for the team and excellent customer service.

Dynamic Number Insertion

Use dynamic numbers to get deeper analytics about your ads. Examine the most relevant keywords and the most productive traffic sources.

Get started with Dialics Whisper Message to increase your call performance

Request a Demo

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