Spam Filters

Steer clear of fishy calls in your analytics

What is a spam filter?

A spam filter is the functionality that allows for spam call avoidance. When enabled, it blocks anonymous calls with unrecognized IDs and prevents repeating calls from the same caller ID. It is helpful in case of spammer attacks and keeps your call log clean for your partners.

How can I set up spam blocking?

Customize the spam filter functionality and make sure you generate only quality calls for the buyers

Anonymous Calls

If you receive a call with an anonymous caller ID, it will be blocked. The information about the call will not be visible in the call log.

Repeat Callers

Users of the Dialics platform may set the time limit for repeated calls. It means that if a spammer tries to reach the destination by repeatedly dialing the same number, it will be impossible for them to connect during the time period set.

What are the benefits of spam filters?

Clear analytics

Spam filters help maintain the integrity of call tracking data by reducing the incidence of false or misleading information resulting from spam calls. This ensures that the data used for analysis, reporting, and decision-making is accurate and reliable.

Improved efficiency

By filtering out spam calls, call tracking systems can streamline the process of handling inbound calls, ensuring that resources are allocated efficiently and effectively. Spam filters help maintain a positive customer experience by preventing busy lines for customers.

Cost savings

Spam filters can help businesses save money by reducing the time and resources spent handling spam calls, such as staff time and phone system resources. This can lead to increased efficiency and cost savings over time.

Functionality tailored to your industry

Call Centers

Increase conversions with excellent customer service. Do not miss a single lead, ensure data security, and customize the workload.

Affiliates

Get more leads and spend less on ads. Use Dialics for better results. Collaborate with buyers and vendors and extend the community.

Small and Medium Entrepreneur

Boost marketing with data analytics. Get insights, ROI measurement, and increased sales.

FAQ

Please find the information here for any queries. Anything else you would like to know? Please contact us

How can I track spam calls?

For how long can I block repeated calls?

Can I block the calls made via the VoIP?

More Features

VoIP Shield

Enable the VoIP shield to keep your analytical data clean and save on quality calls.

Сall Recording

Listen to your clients to know their expectations better and to improve phone customer service.

Voicemail & SMS

Allow your callers to receive the information even outside of business hours or in the case of busy destinations.

Call Queues

Do not lose a single lead. Arrange calls in a waiting queue if the lines are busy or unavailable.

Whisper Message

Improve customer service by letting the destinations know the phone call source and keywords. Allow your agents to receive instant help from managers.

Call Greetings

Provide excellent phone customer service. Conversions will increase with every happy customer.

ROI Measurement

Examine the performance of your advertising campaigns and switch off those that do not generate enough leads or whose price per lead is too high.

Call Forwarding

Direct calls to available agents or automated responces. Provide convenient working hours for the team and excellent customer service.

Dynamic Number Insertion

Use dynamic numbers to get deeper analytics about your ads. Examine the most relevant keywords and the most productive traffic sources.

Get started with Dialics Spam Filtering to manage your inbound calls efficiently

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